Returns & Refunds

We want you to love your Plugify purchase. If there’s an issue, we’re here to help.

🛍 30-Day Return Guarantee
You can request a return within 30 days if:
• The item is unused and in original packaging
• You received the wrong or damaged product

⚡ Fast Refunds
Once your return is approved and received, your refund will be processed within 3–5 business days.

🛠 Faulty / Defective Items
If your item is damaged or faulty, contact us within 7 days with photos and we’ll replace it immediately.

🚫 Non-Returnable Items
• Final sale items
• Used earbuds/headphones (hygiene reasons)

📩 To Request a Return
Email: support@auplugify.com.au
Include your order number and photos (if applicable).