Frequently Asked Questions
Title: Frequently Asked Questions
Content:
1. How long is shipping?
Shipping takes 3–7 business days Australia-wide.
2. Do you offer free shipping?
Yes — Plugify offers free shipping on almost all orders.
3. Can I track my order?
Yes, you’ll receive a tracking link once your order is shipped.
4. What payment methods do you accept?
We accept Visa, Mastercard, PayPal, Google Pay, Apple Pay, and Afterpay (if enabled).
5. Do you offer returns?
Yes — we have a 30-day return policy for unused items.
6. What if my item arrives damaged?
Contact us immediately with photos and we’ll replace it.
7. Do you have a store I can visit?
No — Plugify operates 100% online.
8. How can I contact support?
Email us anytime at:ausupport@auplugify.com.au